The OperatingSystem forPayments ISOs.

Built so your agents can sell — and you can scale.

Works with your processors

TSYSFiservGlobal PaymentsElavonMaverickPriorityKurvNorthLuqraClover
TSYSFiservGlobal PaymentsElavonMaverickPriorityKurvNorthLuqraClover
The New Model

Pitch to Payout.
In a single platform.

Twill covers the entire merchant lifecycle — from the first call to a healthy, growing portfolio — so your team can operate without the overhead.

01

Sell

Know exactly what to pitch before the call starts.

  • Pre-call merchant profiling
  • Solutions Engine
  • Processor matching
  • Knowledge Library
  • Call transcript intelligence

02

Onboard

One portal. Your brand. Merchant barely lifts a finger.

  • White-label merchant portal
  • Pre-populated applications
  • AI approval scoring
  • Real-time merchant comms
  • Document analysis

03

Activate

Reach merchants exactly when they're ready to act.

  • Milestone-triggered outreach
  • Terminal & gateway guides
  • Smart escalation to live reps
  • First-transaction tracking

04

Manage

See the problems before your merchants call you.

  • Multi-processor unified view
  • Risk & churn alerts
  • Residual verification
  • Event-driven support
  • Sub-agent visibility
The Old Architecture

Your ISO runs on spreadsheets, gut instinct, and four processor portals.

It creates three problems:

The Stack.

Four portals. Two CRMs. One spreadsheet that's somehow the source of truth.

The Blindspot.

Merchants fail silently while you're focused on the next deal.

The Gap.

Approved but not processing. The dead zone that kills your residuals.

01

The Stack

Processor portals, spreadsheets, and generic CRMs duct-taped together.

Four processor portals. Two CRMs. One spreadsheet that's somehow the source of truth. Every deal requires context-switching, and every context switch costs a close.

02

The Blindspot

Merchants fail silently while you're managing the next deal.

A merchant stops batching. Volume drops 40%. Nobody notices until they're gone. You don't have a portfolio problem — you have a visibility problem.

03

The Gap

Approved but not processing. The dead zone that kills your residuals.

Approval isn't activation. Between underwriting and first transaction there's a window where merchants get confused, get busy, and walk. No tool owns that gap.

That's not a people problem.

That's an infrastructure problem.

Twill is the infrastructure.

TSYS
Fiserv
Global
Elavon
Maverick
Kurv
Priority
+ Your Processor

01 / 06

Connected

Every processor.
One platform.

Twill connects directly to your processors — for application submission, merchant onboarding, and live data. No more logging into four portals. No more manual data pulls. TSYS, Fiserv, Global, Elavon, Maverick, Priority, Kurv, North — all feeding into one place, in real time.

See the integrations

Residuals

Every processor has a different file format. Every partner has a different split. Twill imports your residual files — CSV, XLS, XLSX — auto-detects the processor, runs AI validation before you publish, and routes payouts to every partner in your structure. BIN-level precision. Zero spreadsheets.

02 / 06

Sell

Your reps show up prepared.Every time.

Before the first call, Twill crawls the merchant's web presence and builds a solution match. When your rep picks up the phone, they already know what to pitch — and why it fits. No prep time. No generic decks. The right solution, ready before the conversation starts.

See it in action

Solutions Engine

Coastal Bistro LLC

Match Ready

Recommended Processors

Priority Commerce

Restaurant Suite Pro · Interchange+

92%

Fiserv

FD150 POS · Flat rate

71%

TSYS

Retail Package · Tiered

64%

Priority preferred — NFC volume + multi-location fits restaurant bundle

03 / 06

Onboard

One portal. Your brand.Zero confusion.

The merchant sees your name, your logo, your colors — through every step of onboarding. No mystery DocuSign links. No processor portals they don't recognize. Twill guides them through and keeps you informed on where every deal stands.

See the portal

Fresh Brew Coffee Co. / Application

PendingMedium Risk

Business

Fresh Brew Coffee Co.

Restaurant · 722513 · 2 locations

Monthly Volume

$32,000

Progress72%

Business Info

Legal name, address, MCC

Banking

Checking ••4821

Officers

1 of 2 complete

Processing

Not started

Documents

Not started

04 / 06

Activate

Reach merchants exactlywhen they're ready to act.

Equipment arrives — Twill reaches out. Credentials hit their inbox — setup guidance fires. Not a fixed drip. Not a calendar reminder. Outreach tied to actual delivery milestones means merchants get help the moment they need it. First transactions happen faster.

See the activation flow

Coastal Bistro

Active
📦

Terminal Delivered

Your terminal was delivered today — let's get it activated. I'll guide you through right here.

Let's go! 🚀

Power on

Connect to WiFi

Run a test transaction

Tap your card

05 / 06

Manage

See the merchants thatneed you before they call you.

Metro Auto hasn't batched in 3 days. Haven Coffee's volume dropped 40% this week. Summit Salon's chargebacks just spiked. Twill surfaces the signal across your entire portfolio — and tells you what to do about it. Nothing slips through.

See the portfolio view

Alerts

9 active

Harbor Bistro

4m ago

CB ratio 1.8%

Pines Auto Group

18m ago

No batch in 3 days

Green Valley Market

1h ago

Volume down 42% WoW

Lakeview Dental

2h ago

Auth rate dropped to 88%

06 / 06

Residuals

Residuals handled.No matter how complex the structure.

Every processor has a different file format. Every partner has a different split. Twill imports your residual files — CSV, XLS, XLSX — auto-detects the processor, runs AI validation before you publish, and routes payouts to every partner in your structure. BIN-level precision. Zero spreadsheets.

See the residuals module

Residuals

March 2026

Published

AI Pre-Publish Validation

3 merchants missing — Present Feb, absent Mar Paysafe file

2 volume outliers — JoeCo −67% · Oceanview −41% vs 3-mo avg

4 new merchants — First appearance in TSYS Mar file

Import History

TSYS

Mar 18 · 142 merchants

Published

Fiserv

Mar 17 · 89 merchants

Published

Paysafe

Mar 16 · 61 merchants

Draft

WorldPay

Mar 15 · 34 merchants

Published

From the blog

Stop managing software.
Start running your ISO.

Get Started Today

Book a demo. We'll show you what Twill looks like inside your operation — no deck, no pitch, just the product.

No commitment · Works with your existing processors