Terms of Service

1. Acceptance of Terms

By accessing or using the Twill Payments website (twillai.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

2. Description of Services

Twill Payments provides an AI-native operating platform for payments ISOs, agents, and sales organizations. Our services include merchant onboarding tools, portfolio management, processor matching, and related technology solutions.

3. Account Registration

To access certain features of our platform, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the integrity of our services
• Transmit any malicious code or harmful content
• Use our services to send unsolicited communications (spam)

5. Text Messaging Terms

By opting in to receive text messages from Twill Payments:

• You consent to receive recurring text messages at the phone number you provided.
• Messages may include service updates, appointment reminders, and promotional content.
• Message frequency varies. Message and data rates may apply.
• Reply STOP to cancel. Reply HELP for assistance.
• SMS consent is not required to use our services or make a purchase.
• Carriers are not liable for delayed or undelivered messages.

6. Intellectual Property

All content, features, and functionality on our website and platform — including text, graphics, logos, icons, images, software, and code — are owned by or licensed to Twill Payments and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

7. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure.

8. Limitation of Liability

To the fullest extent permitted by law, Twill Payments shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, regardless of the cause of action or the theory of liability.

9. Indemnification

You agree to indemnify and hold harmless Twill Payments, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10. Termination

We may terminate or suspend your access to our services at our sole discretion, without prior notice, for any reason, including breach of these terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us at:

Twill Payments, Inc.
Email: legal@twillpayments.com
Website: twillai.com/contact